And now for an even more outrageous turn of events: as a punishment for the fact that I had the nerve to complain about the situation, amazon has decided to dissociate my e-mail address from my author central account, effectively leaving me stranded with the worst of both worlds. There is apparently no recourse and no appeal, though in the end I did manage to restore things manually… still a valuable lesson when it comes to the fact that this authorcentral is no friend of the author!